Shipping & Deliveries
The updated website, with new shipping policy, is available now! We’re delighted to announce that RCGFUSA is going to offer a free shipping service for orders over US$160, provided the place of receipt is listed below . Orders below US$160 will be charged flat rates for shipping. See the standard charge below:
If your order amount is Then your shipping charge will be
Under $160 （expect Alaska ,Hawaii ,Canada） $10 Flat Rate shipping
Over $160 (unless oversized, expect Alaska ,Hawaii ,Canada ) Free shipping
Free Shipping Policy
The free shipping policy is cost-effective. To help you save as much money as possible, we have had some tough discussions with the express companies. At the same time, we have lowered the company profit. Finally, we made it. As long as your order exceeds $160 (and is not oversized), we can offer the free shipping service. But please notice that the free shipping service is limited to delivery by UPS or USPS.
If you would like to get the ordered products faster, you would have to pay extra fee. When it comes to the payment page, choose the expedited shipping buttons, and then you will get the specific shipping way. The extra fee (the shipping cost) varies according to different products.
RCGF USA only ship to US and Canada. We don’t to ship to other countries. Please kindly contact RCGF Factory (firstname.lastname@example.org ) for international shipping .
When my order will be dispatched?
Delivery time depends on product availability and shipping address. Orders shipped to an address different from the billing address will be delayed for verification (usually one extra day).
Please contact customer services if you have questions about which rates will apply to your order.
How can I check my order status?
You can visit your order list in "My Account", following which you can check your order status along with other useful information.
How long do I have to wait for my package?
Delivery usually takes 2-5 working days. Please be patient due to the largequantity parcels receive every day.